Customer Success Stories

By integrating various bicycle brands and complementary services, the Swiss E-Mobility Group (SEMG) is becoming a leading provider of e-mobility solutions in the DACH region. This is made possible by a customer-oriented omnichannel strategy.

The Parliamentary Service of the canton of Valais had a manual, paper-based process for monitoring parliamentary procedural requests. This was no longer in line with the canton's zero-paper strategy, so a digital solution was needed - one that would do justice to the complexity and integration of numerous players.

The operational staff of railway production use a variety of different end devices. The information doesn't come from standardised channels, and some tools are outdated andend-of-life. To overcome this fragmentation, the aim is to simplify work and speed upprocesses with more consistent and user-specific optimised digital assistants.

Logib Pay System is an addition to the already existing Logib applications(Logib Module 1 and Logib Module 2) which enable employers to conductwage equality analyses.

Thanks to a strategic partnership with Microsoft and the advanced technical possibilities offered by Microsoft Azure and Microsoft Power Platform, the application landscape is currently undergoing a comprehensive overhaul and expansion.

Bühler faced a challenge in ensuring the thorough testing and high quality of their software libraries accompanying their hardware platform, which posed risks to stability, performance and customer satisfaction.

adesso supported Medgate in the implementation of their new CRM and configured functionalities so that employees could use the system optimally according to their needs and prioritize essential work in customer acquisition.

For PostFinance, this way of working and the decision to use Camunda as workflow management system resulted in numerous further optimization possibilities. Automated and standardized processes increase efficiency throughout the company.

To make processes more efficient, adesso closely accompanied and supported the customer during the transformation to agile project management: from business analysis and requirements engineering of the requirements to project management and coaching of the team in agile ways of working.

adesso supported the Ente Ospedaliero Cantonale – EOC (Cantonal Hospitals of Ticino), in analysing and standardising patient journey processes and orchestrating them using flowable. This has resulted in improved quality, reduced administrative workload and enhanced patient safety, all while decreasing paper usage through digitalization.

adesso supported the Canton of Aargau in enabling various Canton Departments (such as education, police and social services) to independently develop new digital services without the need for a project framework.

More than ever, the responsible handling of sensitive information is a central aspect of corporate strategy - also for Helsana. Switzerland's leading health and accident insurer relies on the solution and expertise of adesso to manage its data protection compliance.