Digitalisation in the insurance industry

Digitalisation in the insurance industry

We accompany you on the way to your digital future

We support insurance providers as a «digital business partner» on their journey towards a digital future: We use our specialist technical expertise to provide you with consultancy on innovative products and optimise your business processes. We assist you in this with customised tools and product solutions. It goes without saying that we also help you comply and implement all regulatory requirements.

After more than 20 years’ experience in providing insurers with consultation, we are more than familiar with the challenges facing the industry and understand the specific situations of the market players.

Our products, solutions and concepts for your future:

Data & Processes

						Data Driven Insurance (DDI)
						We put your data into action
				

With DDI, data takes a central position and enables informed and targeted business decisions.

Customer Experience

						Hyperpersonalisation
						Start 1:1 Marketing Now
				

Use data for personalised customer experiences and realise up to 10 times higher conversion rates.

Data & Processes

						Process Mining
						Visualise your processes in action
				

With process mining, your processes can be visualised automatically in order to subsequently make optimisation decisions.

Modernisation / Digitalisation

						Core system In|sure
						Get to know our insurance ecosphere
				

We understand insurance and have developed our own modern, modular platform for your needs.

Data & Processes

						Migration framework MIGSuite
						Migrate data in an audit-proof manner
				

Read our Success Story about MIGSuite to learn more.

Customer Experience

						Marketing Automation / CRM
						Professionalise your campaign management
				

With Marketing Automation, you can handle your campaigns in a target group-specific, automated and transparent manner at all times.

Customer Experience

						Embedded Insurance / Ecosystems
						New ways to access the PoS
				

Distribution channels are changing! Embedded insurance and ecosystems enable new customer access at the PoS.

Data & Processes

						Data protection management (Prime)
						Become compliant with a professional DPMS
				

The nDSG will apply from September 2023. Implement a DPMS now and document your compliance.

Customer Experience

						Self-Services & Chatbots
						Relieve the load on your service centre
				

Expand your self-services and enable your customers to handle their needs 7x24.

Modernisation / Digitalisation

						Mainframe replacement (Transformer)
						Replacement of your legacy systems
				

We know our way around PL/1 and Cobol and can help you transfer your legacy systems into a modern system world.

Modernisation / Digitalisation

						AI-based input management (AISAAC)
						Increase automation with the help of AI
				

AISAAC is our AI system for increasing dark processing rates using machine learning.

Data & Processes

						Process automation with Low-Code / No-Code
						Business Enablement via No-Code
				

Let the department model its processes itself and directly implement them systemically. No problem with No-Code.

Customer Experience

						Testing 
						Security and quality assurance
				

We offer you comprehensive testing and quality assurance solutions along the entire software lifecycle - efficient, scalable and future-proof.

The Swiss Data Protection Act

Since September 1, 2023, various managers in companies in particular must comply with stricter rules. Do you have this under control?

Learn more

Success Stories - Insights into our daily work

Digitalisation initiative Learn more

DSG@Helsana Learn more

Chatbot "Clara" Learn more

Building a new POS sales platform Learn more (in german)

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics.

If you have any questions or require further information, please do not hesitate to contact me.

Business Area Lead & Head Consulting - LoB Insurance Dr. Michael Hartmann +41 58 520 97 10

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