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Digitalisation in the insurance industry

We accompany you on the way to your digital future

We support insurance providers as a «digital business partner» on their journey towards a digital future: We use our specialist technical expertise to provide you with consultancy on innovative products and optimise your business processes. We assist you in this with customised tools and product solutions. It goes without saying that we also help you comply and implement all regulatory requirements.

After more than 20 years’ experience in providing insurers with consultation, we are more than familiar with the challenges facing the industry and understand the specific situations of the market players.

Our products, solutions and concepts for your future:

Customer Experience

Marketing Automation / CRM

Professionalise your campaign management

With Marketing Automation, you can handle your campaigns in a target group-specific, automated and transparent manner at all times.

Customer Experience

Embedded Insurance / Ecosystems

New ways to access the PoS

Distribution channels are changing! Embedded insurance and ecosystems enable new customer access at the PoS.

Customer Experience

Self-Services & Chatbots

Relieve the load on your service centre

Expand your self-services and enable your customers to handle their needs 7x24.

The new swiss data protection act

It will come into force from 1 September 2023. In the future, not only companies, but above all various responsible persons in the companies will have to observe stricter rules. Do you have this under control?

Learn more

Success Stories - Insights into our daily work

More about the topic

  • Study

    Embedded Insurance - Future sales catalyst or storm in a teacup?

    In the course of digitalisation and especially since the COVID 19 pandemic, embedded insurance is a trendy topic that is occupying many insurers. From the insurers' point of view, a new sales potential is opening up, but the question is whether customers actually demand and benefit from such products. Learn more (in german)

  • Blog

    How megatrends trigger fields of action in sales

    Find out here which major trends are currently affecting society and how they are specifically influencing insurance sales. Learn more (in german)

  • Study

    Customer experience in the Swiss insurance industry

    Get forward-looking food for thought and new impulses for your insurance business. Learn more (in german)

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics.

If you have any questions or require further information, please do not hesitate to contact me.

Dr. Michael Hartmann

Business Area Lead & Head Consulting - LoB Insurance Dr. Michael Hartmann +41 58 520 97 10


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