Managed Services


Standardized services for your IT solutions

Achieve new innovation potential

The reliability and availability of IT solutions is the basis for your success. As you know, the balancing act between innovation and operation, support, maintenance and further development of existing solutions is a great challenge. Do you recognize the following situations?

  • Existing systems: Your ability to innovate is limited because key resources in your IT organization are too tied to existing IT solutions.
  • High expectations: The demands on the service levels to be met have increased, for example as a result of digitization initiatives.
  • Key player risk: The knowledge of critical IT solutions is in the heads of a few or even single dedicated employees.
  • Service level compliance: Specific areas lack the necessary staff capacity to maintain and increase the quality of your IT services.

We are there for you. With our many years of experience in the field of managed services, we can help you solve these challenges - at costs that can be planned and optimized at the same time – and over the long term.

The following channels are available for opening tickets under existing managed service contracts:

Phone: +41 58 520 97 27


Service Portal:

What we offer

With adesso Managed Services we cover the entire lifecycle of your IT solution from operation, support, maintenance and further development, whether in the cloud, on-premises or in hybrid environments.

Our Managed Service Standard adesso SolutionCare is based on a broad, standardized, scalable and flexible service offering.

Based on your service requirements, a modular approach can be used to put together the managed service that is optimized for you. Whether we assume complete responsibility for your IT solution or provide support in selective areas can be ideally controlled by configuring and selecting the appropriate service elements. You decide whether and to what extent you use which service elements. Our standardized processes, highly specialized methods and tools ensure your performance, sustainability and innovation.

We are happy to advise you on the definition of the service requirement, the service cut and the service parameters. A customized and cost-optimized solution for you is our primary goal, so that you can concentrate on your core business and prepare for the future.

Success Stories - Insights into our daily work

More on the topic

  • Service Sheet

    Managed services instead of know-how-monopoly

    Learn more about key player risk and how our solution helps deliver and maintain expertise and capacity in our Service Sheet. Download now

  • Service Sheet

    Managed Services innovation

    Learn more about the potential of innovation with adesso Managed Services in our service sheet. We ensure the stable operation, support, maintenance, and lifecycle management of your IT solutions – thereby empowering you with more innovation capability. Download now

  • Service Sheet

    Managed services and increased requirements

    In our service sheet, you can learn more about handling intellectual service level requirements and the quality of the service level." Download now

  • Service Sheet

    Increasing added value by reducing cost traps

    The added value of IT solutions is limited by cost traps such as technical debt, legacy issues, errors and defects as well as knowledge monopolies. Download now

  • Certification

    We are certified

    As an ISO 9001 and ISO 27001 certified company, we vouch for the quality and reliability of our high quality services according to established and international standards. Learn more

Do you have any questions?

No website and no brochure can replace a personal conversation about your goals and your issues. We look forward to an appointment with you on site.


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