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Digital Experience and Customer Experience

Work with us to shape your individual path and reach your customers

The ideal digital experience for your customers

When we talk about Digital Experience (DX) or Customer Experience (CX) , we are referring to the experience of all customers that extends from their first (digital or offline) contact to the conclusion of their purchase and beyond. To ensure a positive end-to-end experience for your customers, our experts are there to support you with their wide-ranging professional, technical and industry expertise.

Expert interview

Pioneering web portal

In this interview, Dror Peled from Mitsubishi Electric Europe and Guido Ahle from adesso provide insights into the importance of the digital (customer) experience and how they have successfully created one at Mitsubishi Electric. Peled explains how the design of a new website and central knowledge database for Mitsubishi Electric helps generate more leads and why agile collaboration was crucial to the project’s success.

Learn more

Do you have any questions?

There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.

Dominik Bischof

Business Area Lead & Head Embedded Software - LoB Manufacturing Industries Dominik Bischof +41 58 520 97 10


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