eALARM CRISIS: solution and Crisis Management

Challenge

In emergency and crisis management, every second counts – hence the solution must alert users quickly, securely, and in a targeted manner. The application should be intuitive to use on both web and mobile devices.

Different customer requirements should be flexibly accommodated through simple configuration options.

Maximum compatibility is also expected: the solution should function independently and be seamlessly integrated into existing systems.

Solution

To meet the high demands for security, availability, and user-friendliness, adesso Schweiz developed eAlarm crisis, a powerful application. The solution is based on modern cloud-native architecture and guarantees high availability and maximum reliability thanks to 24/7 operation.

An eight-person team of specialists completed the project using an agile approach. Close coordination with the customer enabled the application to be implemented flexibly and iteratively.

Benefits

With eAlarm crisis, Swisscom end customers have an alarm solution that is flexible and offers

maximum reliability:

• Central triggering and management of various alarm options
• Alerts via SMS, app, or email
• Alarm logic and data are managed through a web portal
• Mobile app for receiving alerts and retrieving operational information
• Multi-client capability allows use by multiple organizations simultaneously