The challenges:
- Similar solutions are often developed multiple times instead of being reused or replicated
- Every new service takes months and ties up scarce IT resources
- Login, design, and data are scattered across various specialized applications
- Media disruptions frustrate users, are inefficient and a common source of error
The EMBAG (Federal Act on the Use of Electronic Means for the Fulfillment of Government Tasks) and rising expectations are putting on additional pressure. Our answer is a combination of both: a stable portal core with identity management, process overview, and APIs – and on top of that, a Low-Code factory that delivers new e-services in weeks instead of years. This is exactly the model that adesso is already implementing in Switzerland's largest e-government programs.