adesso Blog

The energy sector is in a constant state of cultural change. The driving force behind this change is the digital transformation of the entire energy market from power generation to billing, which also encompasses the megatrend of e-mobility. In addition, customers now expect a comprehensive customer experience across all touchpoints. Self-service portals are one way to deliver the seamless, end-to-end support they demand.

Data-driven insurance (DDI) is not only about data; it is also about people. When you consider the valuable role played by employees at an insurance company, a traditional change management process is simply not enough anymore. In making the transition to become a data-driven insurance company, they need to create a new awareness for a data culture that affects everyone at the company.

In my last blog post, I summarised why a company should have a mission statement, my understanding of it and how you can use key questions to develop such a mission statement. Now it is a matter of operationalising the mission – in other words, taking specific action without losing focus. This is where the objectives and key results (OKRs) come into play. I will describe what all this is about in my blog post.

Low-code is an intuitive, visual approach to modern software development that minimises the amount of effort needed for programming and speeds up the development process. But how can the potential of low-code be fully exploited and what role do citizen developers play in this context? We will answer these questions in our blog post.

The metaverse has been made possible thanks to the ever-growing role digitalisation plays in our lives. It allows lotteries to start the necessary process of attracting younger customers through the use of AI by activating previously unknown emotions and through personalised customer contact. We explain what this looks like in detail in our blog post.

Do you remember when we did not have navigation devices? We would chart the route on a map or an atlas, but did not always end up where we wanted to go. Thankfully we now have services such as Google Maps. In most cases, we are shown many different route options, since there are many ways to reach your destination. This is the same case with websites. In this blog post, I would like to show you what different types of site navigation there are and what things you need to consider to ensure that your customers do not end up on another site.

MuleSoft is an integration solution from Salesforce that allows users to create REST APIs quickly and efficiently. MuleSoft plays to its strengths when it comes to integrating a wide range of platforms. I’ll explain to you which ones these are in my blog post.

In previous blog posts in this series, we found out about agility in software development. Empirical knowledge also plays a key role here, too. I will explain why in my blog post.

Gas prices are not only skyrocketing, but electricity prices are also at record highs. That is because the price of the two is coupled as a result of the merit-order effect, the electricity market regulation that is subject to much debate at the moment. We will explain what the merit-order effect is and how it contributes to the coupling of gas and electricity prices in this blog post.