adesso Blog

Moving house might mean you have to change your doctor. But doctors need information about their new patients. Does that mean you have to arduously collect documents such as doctor’s letters, X-rays and hospital discharge reports? Is that particular doctor still practicing? Or will you have to go through all of the examinations all over again – possibly at great expense? Isn’t there a digital solution for medical records here?

Any company has a number of (business) processes, particularly so the financial services sector. They involve activities that need to be performed to process a business transaction, for example. Process modelling graphically represents this (business) process by depicting the chronological sequence of activities. But what advantages does this create and how can these be used in conjunction with digitisation?

Drawing on mega- and gigatrends as well as other methods, futurologists try to paint a picture of what the world might look like in the future. As we all know, novels and science fiction films or series often already do a pretty good job of giving us a good look at the world of tomorrow. But can insurance sales divisions glean useful information from this for the future? I think they can. Read this blog post to find out more about my thoughts on this topic.

In subrogation proceedings, there comes a point when the facts of the case have been clarified or there is even a legal title, but the debtor still has no intention of paying, despite repeated requests. In my blog post, I provide an overview of the levers that can be used to optimise processes in subrogation handling.

The new BiPRO company pension scheme standard with RNext enables standardised change notifications to be sent digitally to the insurance company via the RNext interface. This allows portfolio processes to be optimised, the quality of data to be increased and the customer experience to be enhanced. In my blog post, I will introduce you to the new BiPRO company pension scheme standard with RNext in greater detail.

In this blog post, I want to show you the ways a CRM system can support a reinsurer (assignee). You will also learn how this type of system helps to maintain an overview in new policy underwriting and during the policy renewal phase with the primary insurer (assignor).

Through the approval for medical devices and the fast-track procedure of the Federal Institute for Drugs and Medical Devices (BfArM), DiGA is positioned in the standard care of statutory health insurance providers and made available as an “app on prescription” for millions of legally insured persons. In addition to the usual process support, adesso also identifies, opens and promotes alternative business models.

New technologies are emerging in the banking and financial services industry as a result of ever-changing customer expectations. Rapid sociological changes and advances in technologies are pushing financial institutions to become transparent and abandon conventional ways of doing business in banking and finance. With transaction processes being layered for privacy and safety reasons, customers are offered a large amount of customization in terms of products and services.