adesso Blog

In IT, IT service management (ITSM) is mainly concerned with optimising the quality of IT services. Practice has shown that optimising security management is often more effective at improving information security in the longer term than investing in security technology is. As the focus on ITSM has increased in the IT environment, I’m going to use this blog post to explain how performance measurement and security costs are related in this context.

SAP S/4HANA testing is not limited to the implementation and go-live phases of a project. Standard functionalities and extensions of the S/4HANA package should also be factored in. But does this also mean more and more effort?

Not every project has a UX designer. The requirements engineer is often asked to perform a kind of dual role – ‘they can do that little bit of UX as well, no problem’. I’d like to use this post to expand your UX horizons a little to help you understand the basics and possibly highlight a few important points to consider when designing software solutions.

Diversity plays a crucial role in meeting complex and ever-changing challenges. In my blog post, I use a simplified model to explain what this means and how agile practices help a diverse team solve complex problems.

In my blog post, I’d like to introduce you to an incredibly versatile method for recording, analysing and documenting processes. The brown paper method is shaped by interactive collaboration, especially on site. I would like to share my experiences with you to demonstrate how the method can be adapted during a pandemic and still be applied on site.

The evolution of technology shapes both user preferences and habits, which demands designers keep up with trends and always find innovative ways of designing experiences. As digital product teams grow and projects become more complex, designers are now being valued for their capabilities of openness for collaboration and team enablement.

Today, some of the most prominent challenges companies face are the unpredictable demands of customers and disruptive industries, along with increasing expectation of personalized customer service in every industry. Within their constraints, companies have to be prepared for such scenarios. Managed Capacity Models can be a solution.

One of the latest and most prominent technological achievements today is the Internet of Things (IoT). The traditional business is on the verge of reinventing itself. Introduction of IoT to existing traditional businesses has potential for new business opportunities. The focus by using IoT lays on the capability to design such interaction, which provides business value, which did not exist before with traditional business model.