adesso Blog

How insurers are using artificial intelligence to not only optimise processes, but also create real customer value. This blog post offers practical insights into key areas of application and shows where AI delivers the greatest added value along the value chain.

As the world's first comprehensive law on AI, it establishes clear rules and obligations for companies that develop, use, or distribute AI systems—with the aim of making innovation trustworthy and compliant with fundamental rights. However, the law is more than just a legal framework: it offers the opportunity to embed AI strategically, securely, and sustainably in organizations. In this blog post, we show what the EU AI Act means in concrete terms, what obligations companies will face, and what steps are now necessary to be compliant and future-proof.

Tedious searches through software documentation are a thing of the past! With PSLifeGPT, we use Generative AI to make the extensive documentation of in|sure PSLife available directly in the chat. Our intelligent chatbot combines cutting-edge RAG technology with the power of Large Language Models to deliver precise and well-founded answers with source references. In this blog post, we will show you how this works in detail.

GenAI is one of the most important technological developments in the world in recent years. It offers companies new opportunities and also entails risks. In the DACH region, there are regulatory uncertainties around the integration of generative AI into business models and processes. This blog post is about the opportunities and risks of the technology and proven strategies for safe and responsible use. The goal is to help customers get the most out of it.

The energy sector is facing major challenges: increasing demand, pressure to decarbonise and volatile prices. Artificial intelligence, in particular generative knowledge agents, offers solutions here. These assistants link knowledge with external factors, enabling more precise forecasts and fact-based decisions, reducing risks, optimising maintenance and increasing operational efficiency. In this article, I will show how GKAs can change the energy industry.

AI is revolutionising the banking sector and opening up a wide range of opportunities to increase efficiency, better respond to customer needs and meet regulatory requirements. From intelligent chatbots to automated credit processes and real-time fraud detection, AI is changing the way banks operate and interact with their customers. This blog post provides an overview of the current possibilities for using AI in the banking sector in the front and back office, as well as in the regulatory environment.

AI is changing entire industries. How do companies communicate the use of AI technologies and what influence does the technology have on customer benefit? As part of my master's thesis, I looked at the transformation of the banking industry. In this blog post, I provide a brief insight into the research results, highlight opportunities and risks, and describe the perspective of bank customers.

Creativity techniques help develop ideas and innovations. In our blog post, we explain how you can use methods such as mind mapping, brainstorming or storyboarding to make your creative work more efficient and how generative AI can serve as a helpful assistant in this process.

In the first two parts of this blog post, we looked at the concept of creativity and the role of humans and their creative potential in the creative process. In this part, we take a broader perspective and look at how some approaches from the field of GenAI work in connection with human cognitive processes.