Obtaining a competency provides businesses with transparency on the skills, expertise, and maturity of a partner’s SAP practice in delivering customer success. The Competency Framework is designed to boost focus on customer lifetime value and customer outcomes, helping companies to find the partner that best fits their digital transformation journey towards becoming an intelligent enterprise.
Press release
Dortmund/Zurich |
adesso achieves “Expert” Competency in SAP Customer Relationship Management from SAP
adesso SE today announced that it has achieved an “Expert” competency designation in SAP Customer Relationship Management.
"The award validates the success we have had with our customers in mapping comprehensive end-to-end customer processes based on all modules of SAP Customer Experience (SAP CX)," said Markus Blau, Strategic Business Development SAP CX at adesso SE.
Markus Blau, Strategic Business Development SAP CX at adesso (Copyright: adesso)
"In particular, topics such as ‘B2B Shops and Customer Portals’ based on SAP Commerce Cloud and ‘B2C Loyalty and Marketing Automation’ based on SAP Customer Data Platform as well as SAP® Emarsys® Customer Engagement are real accelerators for many of our customer projects," said Patrick Meurer, SAP CC Head SAP CX at adesso SE.
Patrick Meurer, SAP CX Competence Center Manager at adesso (Copyright: adesso)
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