The digital transformation of public authorities

The German law concerning e-government (EGovG) makes provisions for digitisation and thus for far-reaching measures to promote digital administration. The key elements of the federal government’s e-governance law and the corresponding federal state laws are as follows:

• The documentation and analysis of the affected business processes within the public authority.
• Using electronic file management to provide the best possible support for optimised processes.

You can benefit from our sector-specific expertise as you journey towards digital administration – we offer you our services as a proficient partner.

An important building block in the process of modernising and digitising public authorities is the introduction of a fully electronic file management system. The digitisation of public authorities involves a paradigm shift and this will pose a particular challenge to your administrative employees. adesso helps you to choose and implement the best possible technological solution. Our methods, such as the Interaction Room, ensure that those employees who are affected by the rollout of digital file management are involved and taken into account at an early stage.

The purpose of the Interaction Room is to identify digitisation opportunities in existing business processes or develop innovative new processes. It can kick start innovative digitisation projects and it can also support projects that are already underway but that require teamwork between the current business process experts and the experts in the various digitisation technologies. This teamwork is a critical success factor because the lack of shared vision for what can actually be achieved means that the technologies in question have not yet been tried and tested. It is often the case, however, that these technologies lead to new or altered business processes or services for professional users within public authorities and/or for citizens. The Interaction Room:digital facilitates the systematic formulation of the optimisation potential that digitisation offers. No matter what the goal is – from automation and mobilisation to exploring new service activities or developing new business processes – the Interaction Room:digital is a structured approach that enables us to harness the knowledge from your agency and our experts. This makes it possible to formulate significant digitisation opportunities for your administration systems.